Item Care by Shoo Lab

Care for the things you use every day.

Start with the item that needs care. Send a photo or visit a counter and Shoo Lab will guide the next step.

A specialist brushing a black leather shoe with the bristles in contact with the material
Shoe care, Shoo Lab

Item Care

Items we can assess

Sneakers

Everyday and performance pairs.

Leather and suede

Pairs that need material-aware care.

Canvas and boots

Daily footwear and heavier-use pairs.

Bags and accessories

Everyday bags, handles, straps and trims.

Helmets

Selected helmet shells, liners and straps that need an assessment first.

Gym gear

Selected washable training gear and accessories.

Baby gear

Selected stroller, carrier and fabric gear that can be assessed for safe care.

Specialty items

Ask us when an unusual item needs a closer look.

How Item Care works

One account, specialist operator.

Reborn Lab owns the customer journey. Shoo Lab remains the Item Care specialist handling the physical service.

  1. Step 1

    Tell us about the item

    Send a photo or visit a Shoo Lab counter so the team can check material and condition.

  2. Step 2

    Confirm the right service

    The team checks the item and guides the next step.

  3. Step 3

    Drop off or request pickup

    Visit a counter or ask if pickup is available for your order.

  4. Step 4

    Track the order

    Use your order number to check the latest status.

Your Reborn Lab account

Create or sign in to your Reborn Lab account before starting Item Care.

Your Item Care request will then stay together with Laundry, Home Cleaning, Barber Care, delivery and order history.

All services

All discovery and account history stay in Reborn Lab. Shoo Lab appears as the Item Care operator, not as a separate marketplace destination.