Sneakers
Everyday and performance pairs.
Item Care by Shoo Lab
Start with the item that needs care. Send a photo or visit a counter and Shoo Lab will guide the next step.

Item Care
Everyday and performance pairs.
Pairs that need material-aware care.
Daily footwear and heavier-use pairs.
Everyday bags, handles, straps and trims.
Selected helmet shells, liners and straps that need an assessment first.
Selected washable training gear and accessories.
Selected stroller, carrier and fabric gear that can be assessed for safe care.
Ask us when an unusual item needs a closer look.
How Item Care works
Reborn Lab owns the customer journey. Shoo Lab remains the Item Care specialist handling the physical service.
Send a photo or visit a Shoo Lab counter so the team can check material and condition.
The team checks the item and guides the next step.
Visit a counter or ask if pickup is available for your order.
Use your order number to check the latest status.
Your Reborn Lab account
Your Item Care request will then stay together with Laundry, Home Cleaning, Barber Care, delivery and order history.
All discovery and account history stay in Reborn Lab. Shoo Lab appears as the Item Care operator, not as a separate marketplace destination.