Caps and hats
Everyday headwear and selected shapes.
Item Care by Shoo Lab
Specialty item care starts with a closer look.
Some items need more context before we can confirm care. Share a photo and the Shoo Lab team will guide the next step for your item.
Item Care
Selected items we can assess
Helmets
Tell us the helmet type and condition before you send it in.
Training accessories
Ask the team about a specific item.
Wallets
Selected leather and fabric small goods.
Gym bags and gear
Tell the team what needs attention.
Other items
Send a photo for a clear next step.
How Item Care works
One account, specialist operator.
Reborn Lab owns the customer journey. Shoo Lab remains the Item Care specialist handling the physical service.
- Step 1
Share a photo
Tell the team what the item is, what it is made of and what needs attention.
- Step 2
Confirm the care route
The team checks whether the item is suitable and confirms the right service.
- Step 3
Drop off or request pickup
Visit a counter or ask if pickup is available for your order.
- Step 4
Track the order
Use your order number to check the latest status.
Your Reborn Lab account
Create or sign in to your Reborn Lab account before starting Item Care.
Your Item Care request will then stay together with Laundry, Home Cleaning, Barber Care, delivery and order history.
More Item Care
All servicesAll discovery and account history stay in Reborn Lab. Shoo Lab appears as the Item Care operator, not as a separate marketplace destination.