Item Care by Shoo Lab

Bag care, done the clear way.

Start with your item and material. Send a photo or visit a counter and we will guide the right care route.

A restored black leather bag with a clean, even finish
Bag care, Shoo Lab

Item Care

Bag types we can assess

Handbags

Totes, clutches and satchels.

Backpacks

School, travel and everyday bags.

Leather bags

Material-aware assessment before care.

Canvas bags

Totes, duffels and messengers.

Specialty bags

Ask the team about a particular bag.

Wallets and pouches

Selected small goods and accessories.

How Item Care works

One account, specialist operator.

Reborn Lab owns the customer journey. Shoo Lab remains the Item Care specialist handling the physical service.

  1. Step 1

    Share the item details

    Send a photo or visit a Shoo Lab counter so the team can see the material and condition.

  2. Step 2

    Confirm the care route

    The team will confirm the right service before work begins.

  3. Step 3

    Drop off or request pickup

    Visit a counter or ask if pickup is available for your order.

  4. Step 4

    Track the order

    Use your order number to check the latest status.

Your Reborn Lab account

Create or sign in to your Reborn Lab account before starting Item Care.

Your Item Care request will then stay together with Laundry, Home Cleaning, Barber Care, delivery and order history.

All services

All discovery and account history stay in Reborn Lab. Shoo Lab appears as the Item Care operator, not as a separate marketplace destination.