Everyday sneaker care
For pairs used often and ready for a refresh.
Item Care by Shoo Lab
Sneaker care, from upper to sole.
Start with the pair and condition. Send a photo or visit our counter and we will guide the right care route.
Item Care
Sneaker care starts here
Light-colour pairs
Share a photo so the team can assess the condition.
Material-sensitive pairs
Let the team know about suede, leather or special finishes.
Soles and edges
Point out the areas you are most concerned about.
Care add-ons
Choose only when they match the service you need.
Special pairs
Ask us about rare or limited-edition pairs before you send them in.
How Item Care works
One account, specialist operator.
Reborn Lab owns the customer journey. Shoo Lab remains the Item Care specialist handling the physical service.
- Step 1
Share the pair details
Send a photo or visit a Shoo Lab counter with the sneakers you want assessed.
- Step 2
Confirm the care route
The team checks the material and condition before confirming the right service.
- Step 3
Drop off or request pickup
Visit a counter or ask if pickup is available for your order.
- Step 4
Track the order
Use your order number to check the latest status.
Your Reborn Lab account
Create or sign in to your Reborn Lab account before starting Item Care.
Your Item Care request will then stay together with Laundry, Home Cleaning, Barber Care, delivery and order history.
More Item Care
All servicesAll discovery and account history stay in Reborn Lab. Shoo Lab appears as the Item Care operator, not as a separate marketplace destination.